Privacy Policy

Last Updated: May 19, 2025

This Privacy Policy describes how MUSUBI BOUTIQUE HAIR SALON (“we”, “us”, or “our”) collects, uses, and shares information when you use our mobile application (“App”) and website (collectively, “Services”). We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account or profile
  • Book or modify appointments
  • Complete forms or surveys
  • Communicate with us
  • Participate in our loyalty program
  • Submit reviews or feedback

This information may include:

  • Personal identification information (name, email address, phone number)
  • Contact details and address
  • Profile photos (if uploaded)
  • Hair preferences and service history
  • Payment information (processed through secure third-party payment processors)
  • Communication preferences
  • Feedback and reviews

1.2 Information We Collect Automatically

When you use our Services, we may automatically collect:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Information: Interactions with the App, features used, time spent, pages viewed
  • Location Information: Approximate location based on IP address or precise location (with your permission)
  • Log Data: App usage, error reports, and performance data

1.3 Information From Third Parties

We may receive information about you from:

  • Social media platforms (if you connect your accounts)
  • Our business partners
  • Service providers
  • Other users (such as when they refer you to our services)

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Provide Our Services

  • Create and manage your account
  • Process and manage appointments
  • Personalize your experience
  • Process transactions
  • Track your loyalty points and rewards
  • Send appointment confirmations and reminders

2.2 To Improve Our Services

  • Analyze usage patterns and trends
  • Develop new features and functionality
  • Test and fix issues
  • Improve user experience

2.3 To Communicate With You

  • Respond to your inquiries
  • Send service-related notifications
  • Provide customer support
  • Send promotional messages and offers (with your consent)
  • Conduct surveys and request feedback

2.4 For Marketing Purposes

  • Personalize marketing communications
  • Offer promotions and special events
  • Notify you about new services
  • Send birthday offers and seasonal promotions

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

  • Appointment scheduling systems
  • Payment processors
  • Cloud storage providers
  • Analytics providers
  • Email and communication services

3.2 For Legal Reasons

We may disclose information if we believe it’s necessary to:

  • Comply with applicable laws and regulations
  • Respond to legal process or government requests
  • Protect our rights, privacy, safety, or property
  • Prevent fraud or illegal activity

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information in other ways with your explicit consent.

4. Data Protection

4.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication

4.2 Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

4.3 International Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Update

You can access and update your account information through the App settings or by contacting us.

5.2 Data Subject Rights

You may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

5.3 Marketing Choices

You can opt out of marketing communications by:

  • Following the unsubscribe instructions in emails
  • Adjusting your preferences in the App settings
  • Contacting us directly

5.4 Push Notifications

You can manage push notifications through your device settings.

6. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We recommend reviewing this Privacy Policy periodically for any changes.

8. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Services. We have no control over and assume no responsibility for the privacy practices of any third-party sites or services.

9. Cookies and Tracking Technologies

Our website and App may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

By using our Services, you acknowledge that you have read and understood this Privacy Policy.m

MUSUBI BOUTIQUE HAIR SALON is owned and operated by LOOP DE LOOP PTE.LTD. (Co. Reg. No. 201543472M)